Privacy Policy

At roxana-ichim.com, I am committed to protecting your privacy and ensuring your personal data is handled with care and transparency. This Privacy Policy explains how I collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable European laws.

This policy applies to all visitors, clients, and users of roxana-ichim.com. If you have any questions, please contact me at [insert contact email].

1. Who I Am

I am Roxana Ichim, an Executive HR Manager and the operator of roxana-ichim.com. My services include HRBP Growth Programs, mentorship, and consulting for HR professionals, tech managers, and startups. For the purposes of GDPR, I am the data controller responsible for your personal information.

Email: contact@roxana-ichim.com 

2. What Data I Collect

I collect only the personal data necessary to provide my services, respond to inquiries, and improve your experience. This may include:

  • Contact Information: Name, email address, and phone number when you fill out forms (e.g., booking a session, joining the newsletter, or downloading resources).
  • Professional Information: Job title, company name, or role details you provide during program applications or sessions to tailor my services.
  • Payment Information: Billing details (e.g., name, address, payment method) processed securely via third-party payment providers for program purchases.
  • Website Usage Data: Information like IP address, browser type, device information, and pages visited, collected via cookies or analytics tools to improve site functionality.
  • Communication Data: Information you share via emails, forms, or during 1:1 sessions, such as feedback or preferences.

3. How I Collect Your Data

I collect your data when you:

  • Fill out forms on roxana-ichim.com (e.g., contact form, program application, or newsletter sign-up).
  • Book a session or purchase a program.
  • Download free resources, such as the “5 Fast People Decisions” guide.
  • Interact with me via email or during 1:1 sessions.
  • Visit the website, where cookies and analytics tools may collect usage data (subject to your consent).

4. How I Use Your Data

I use your data to provide my services and ensure a smooth experience. Specifically, I use it to:

  • Process bookings and deliver programs (e.g., HRBP Power Hour+, HRBP Shift, or HR Business Partner Course).
  • Send you personalized resources, such as workbooks, action plans, or follow-up messages.
  • Respond to your inquiries or provide support.
  • Send you monthly insights via the newsletter (if you’ve opted in).
  • Analyze website usage to improve content and functionality (e.g., via Google Analytics).
  • Comply with legal obligations, such as tax or accounting requirements.

I process your data based on the following legal grounds under GDPR:

  • Contract: To fulfill our agreement when you book a session or program.
  • Consent: For newsletters or cookies, where you explicitly opt in.
  • Legitimate Interest: For website analytics or responding to inquiries, ensuring minimal impact on your privacy.
  • Legal Obligation: For tax or regulatory compliance.

5. How I Share Your Data

I do not sell or share your personal data for marketing purposes. Your data may be shared only with:

  • Service Providers: Trusted third parties (e.g., payment processors like Stripe, email platforms like Mailchimp, or Zoom for sessions) who comply with GDPR and process data only on my behalf.
  • Legal Authorities: If required by law or to protect my rights, I may share data with authorities or legal advisors.

All third parties are carefully selected to ensure GDPR compliance, and data-sharing agreements are in place where required.

6. Cookies and Tracking

My website uses cookies to enhance your experience and analyze usage. Cookies may include:

  • Essential Cookies: Necessary for website functionality (e.g., navigation).
  • Analytics Cookies: To understand how you use the site (e.g., via Google Analytics).
  • Marketing Cookies: Only used if you consent, for personalized content or ads.

You can manage cookie preferences via the cookie banner on the website. You can also disable cookies in your browser, though this may affect site functionality.

7. Data Storage and Security

Your data is stored securely within the European Economic Area (EEA) or with GDPR-compliant providers. I use industry-standard measures, such as encryption and secure servers, to protect your data from unauthorized access, loss, or misuse.

Data is retained only for as long as necessary:

  • Contact and professional data: Until the purpose (e.g., program delivery) is fulfilled or you request deletion.
  • Payment data: As required by tax laws (typically 5–7 years).
  • Newsletter data: Until you unsubscribe.
  • Analytics data: Up to 26 months, per Google Analytics settings.

8. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate data.
  • Erasure: Request deletion of your data (where applicable).
  • Restriction: Limit how your data is processed.
  • Portability: Receive your data in a structured, machine-readable format.
  • Object: Object to processing based on legitimate interests (e.g., analytics).
  • Withdraw Consent: Opt out of newsletters or cookies at any time.

To exercise these rights, contact me at [insert contact email]. I will respond within 30 days, as required by GDPR.

9. International Data Transfers

If any data is transferred outside the EEA (e.g., via GDPR-compliant service providers like Zoom or Mailchimp), I ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

10. Complaints

If you’re concerned about how your data is handled, please contact me first at [insert contact email]. You also have the right to lodge a complaint with a supervisory authority, such as the National Supervisory Authority for Personal Data Processing (ANSPDCP) in Romania.

11. Updates to This Policy

I may update this Privacy Policy to reflect changes in services or legal requirements. Updates will be posted on this page with the date of the last revision. Please check back periodically.

Last updated: July 9, 2025

12. Contact Me

For any questions or requests regarding your data, please reach out:

Email: [insert contact email] Address: [insert business address, if applicable]

I’m here to ensure your data is handled with care and transparency. Let’s keep things clear and straightforward.

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